Rianti, Dwi, 		Mukhaiyar, Utriweni, AND 		Mardianto, Lutfi.
" Analisis Sistem Antrian pada Pelayanan Help Desk UPT TIK Institut Teknologi Sumatera Menggunakan Teori Antrian" <em>Indonesian Journal of Applied Mathematics</em> [Online], Volume 2 Number 1 (13 April 2022)